Skip navigation

Dr Andrew Dow

Assistant Professor

Department: Computer and Information Sciences

I am a lecturer and researcher in the field of HCI (Human-Computer Interaction) interested in the implementation and in-the-wild evaluation of digital systems that capture the voice, opinions and experiences of people who use community support services. I am passionate about how we can make design research more inclusive and ensure that digital technology innovation is empowering for all citizens across our diverse society.

Andrew Dow

My research interests concern the implementation and in-the-wild evaluation of digital systems that capture the voice, opinions and experiences of people who use care support services, providing data to inject into public service innovation. This has led to the creation of ThoughtCloud (https://thoughtcloud.uk) a lightweight cross-platform, digital feedback capture system. ThoughtCloud was co-designed with community partners to capture the voices of those often excluded from consultation about the design and delivery of public services that are important to them.

  • Please visit the Pure Research Information Portal for further information
  • A Place to Charge Your Wheels: Re-imagining the urban landscape for electric-wheelchair users through Design Fiction, Piedade, P., Jang, H., Maddux, J., Chappell, S., Maher, J., Dow, A., Conniss, L., Kotter, R., Conti, M., Zilvetti, M., Nicolson, S., Rizwan, A., Barrioz, V., Farrell, E. 27 Oct 2024, Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility, New York, ACM
  • Wheel time interaction: A demonstration of PedalMouse for healthy interaction: Wheel time interaction, a demonstration of PedalMouse: Towards less sedentary interaction with computers, Dalton, N., Dow, A. 19 Apr 2023, CHI EA '23, New York, US, ACM
  • Scaffolding Young People's Participation in Public Service Evaluation through Designing a Digital Feedback Process, Dow, A., Montague, K., Concannon, S., Vines, J. 13 Jun 2022, DIS 2022 - Proceedings of the 2022 ACM Designing Interactive Systems Conference, New York, NY, United States, ACM
  • Metro Futures: Experience-Centred Co-Design at Scale, Bowen, S., Wright, P., Wilson, A., Dow, A., Bartindale, T., Anderson, R. 21 Apr 2020, CHI 2020 - Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, New York, NY, ACM
  • Communities to the left of me, bureaucrats to the right…here I am, stuck in the middle, Dow, A., Comber, R., Vines, J. 22 Aug 2019, In: Interactions
  • Between Grassroots and the Hierarchy: Lessons Learned from the Design of a Public Services Directory, Dow, A., Comber, R., Vines, J. 23 Apr 2018, CHI Conference on Human Factors in Computing Systems (CHI'18), ACM
  • Designing for everyday care in communities, Toombs, A., Dow, A., Vines, J., Dennis, B., Clarke, R., Light, A., Gray, C. 30 May 2018, DIS 2018 - Companion Publication of the 2018 Designing Interactive Systems Conference, ACM
  • Enabling Participation of People with Parkinson’s and their caregivers in Co-Inquiry around Collectivist Health Technologies, McNaney, R., Vines, J., Dow, A., Robinson, H., Robinson, H., McDonald, K., Brown, L., Santer, P., Murray, D., Murray, J., Green, D., Wright, P. 23 Apr 2018, CHI Conference on Human Factors in Computing Systems (CHI'18), ACM
  • What Happens to Digital Feedback?: Studying the Use of a Feedback Capture Platform by Care Organisations, Dow, A., Vines, J., Lowe, T., Comber, R., Wilson, R. 2 May 2017, Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, New York, ACM
  • ThoughtCloud: Exploring the role of feedback technologies in care organisations, Dow, A., Vines, J., Comber, R., Wilson, R. 7 May 2016, Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems - CHI '16, New York, ACM

David Clark The University as a Platform (UaaP) in brokering citizen encounters with AI Start Date: 01/10/2023

  • Computing Science PhD August 31 2019
  • Computing Science MRes May 31 2015
  • Computing Science MSc May 31 2014
  • Film and Television Studies MA (Hons) June 01 2012
  • Associate Fellow Higher Education Academy (HEA) AFHEA


a sign in front of a crowd
+

Northumbria Open Days

Open Days are a great way for you to get a feel of the University, the city of Newcastle upon Tyne and the course(s) you are interested in.

Research at Northumbria
+

Research at Northumbria

Research is the life blood of a University and at Northumbria University we pride ourselves on research that makes a difference; research that has application and affects people's lives.

NU World
+

Explore NU World

Find out what life here is all about. From studying to socialising, term time to downtime, we’ve got it covered.


Latest News and Features

The Converted Flat in 2049, by the Interaction Research Studio, is one of seven period rooms built as part of the Real Rooms project which opened in July at the Museum of the Home in London.
The UK Centre for Polar Observation and Modelling (CPOM), based at Northumbria University, has been awarded over £400,000 by the European Space Agency to investigate tipping points in the Earth’s icy regions with a focus on the Antarctic. Photo by Professor Andrew Shepherd.
Nature Awards Inclusive Health Research
Some members of History’s editorial team (from left to right): Daniel Laqua (editor-in-chief), Katarzyna Kosior (reviews editor), Lewis Kimberley (editorial assistant), Charotte Alston (deputy editor) and Henry Miller (online editor).
Dr Elliott Johnson, Vice Chancellor’s Fellow in Public Policy at Northumbria University.
Balfour Beatty graduates at Northumbria's winter congregation
More news

Back to top