Please label each piece of your luggage with a luggage tag using coloured sheets.

• Download luggage labels here, and print in colour enough for each piece of luggage.
• Insert it in a luggage tag 
• Attach a tag to each piece of luggage that you have.

Following these instructions will help to speed up the process when you arrive at Newcastle International Airport

Prior to travelling to the UK please familiarise yourself with information provided by the UK Government at https://www.gov.uk/uk-border-control.

For more information please view STUDY UK COVID-19 MESSAGING & FAQs.

On your flight into the U.K please ask for a ‘landing card’ from the flight crew, then fully fill in the relevant parts whilst on-board. Have it ready with your Passport before you land as you will need it to show the U.K Border Force Officer. You must have this completed before your passport can be stamped.

• Take the passport out of any cover ready to be stamped.
• Have your Certificate Acceptance of Studies (CAS Letter) ready to be checked.
• At the U.K Border you will be asked what University and what course you will be studying? You will also be asked how long the course will be, you will need all supporting documents in paper copy already printed out and to hand to be shown to the Officer.
• You are arriving at peak University student intake time, passport and document checks can take a while. UKBF will process customers as efficiently as possible but please be prepared to wait.

The Northumbria University Meet and Greet Team will be positioned just to the front left when you come through through the ‘International Arrivals’ area of Newcastle International Airport after you have collected your luggage.

You will see an exit straight in front of you and some low seating to the left of this. We will be inbetween this seating and the Emirates kiosk. We are directly opposite the Greggs shop/ seating area.

We will have a desk, large and small banners and Meet and Greet staff waiting to welcome you.

Domestic Arrivals

If you arrive on a flight from one of the UK airports (e.g. London Heathrow, London Gatwick, Dublin) then we will have a member of staff waiting in front of the Domestic Arrivals area with a black and white Meet and Greet sign to help you recognise them.

The Domestic Arrivals area is in between an M & S store and the exit for the Metro Train stop.

If you do not see anyone waiting then they may have just met a student before you, therefore if you turn right and walk to the far end of the airport to the International Arrivals area then you will see our Meet and Greet table, banners and staff.

This is a 2 minute walk and you will pass the departure gates on your right and the Café Ritazza.

Newcastle Airport is a fairly small area, therefore you will find us easily and if unsure then ask someone to point you in the direction of the International Arrivals area and you will find us!

Here is a map of the Newcastle International Airport floor plan:

http://www.newcastleairport.com/terminal-map

We will be based at the far left on this plan, in front of International Arrivals and Greggs.

Who to look out for

The Meet and Greet Team will be wearing black t-shirts, and will have black and white Meet and Greet signs to help you recognise them.

Please liaise via email with the Meet and Greet staff member who has contacted you.

The 'Meet and Greet' Team

The team is made up of current Northumbria University Undergraduate and Postgraduate students, many of whom used the service when they first arrived here.

They will be there to answer any questions you have, put your mind at rest by helping you to solve any issues you may have when landing and make you feel part of Northumbria University from the moment you step off the plane!

Can my family and friends use the service?

• We are able to transport members of your family and friends to your accommodation.
• Please notify us on the booking form of the number of family and friends you intend to arrive with.

What happens if my flight is delayed?

• We will monitor the arrival times at Newcastle International Airport and will be aware if your flight is delayed.
• We will remain at the airport to collect you on arrival.

What if I arrive without booking accommodation?

• Please arrange your accommodation prior to travelling to the UK. Please contact the Northumbria Accommodation Office for more information.

What happens if I do not book the service, will I still be met at the airport?

• We strongly recommend  that you book onto the service to guarantee a place.
• We will provide the service for all Northumbria University students, their family and friends on the dates advertised but by booking we are able to accurately plan the number of arrivals and arrange transport accordingly.

Is there a charge for the service?

• No, this is a free service for Northumbria students and their family and friends arriving.

Useful Contacts

• Keith Mullen – Meet and Greet Co-ordinator
• Email: keith.mullen@northumbria.ac.uk

 

• Michael McTeague – Welfare, Immigration and Funding Practitioner
• Email:  michael.mcteague@northumbria.ac.uk

 

• Northumbria University Accommodation Office
• Telephone:  +44 (0)191  227 4209 (office hours only)
• Email: rc.accommodation.office@northumbria.ac.uk

 

• Northumbria University Admissions Department
• Telephone:  +44 (0)191  406 0901 (office hours only)
• Email: bc.applicantservices@northumbria.ac.uk

 

• Student Support and Wellbeing
• Telephone:  +44 (0)191 227 4646 (office hours only)
• Email: sv.welfareandinternational@northumbria.ac.uk

• Security
• Telephone:  +44 (0)191  227 3999
• Email: CRSecurityTeams@northumbria.ac.uk