LW6059 - Consumer Law

You will learn through a combination of lectures, workshops, tutor guided independent learning, self study independent learning and feedback.
A Teaching and Learning Plan (TLP) will be available online on the module dedicated e-Learning site (eLP). The TLP will outline the study plan and activities (e.g. recommended reading, workshop preparation materials and formative assessment information). Lecture powerpoints will be available on the eLP before each lecture. Lectures will cover the legal concepts and principles relevant to a topic and you will consider how the law applies to practical scenarios. Lectures will also use other teaching resources, e.g. quizzes, to consolidate your knowledge. Lectures will be recorded and recordings placed on eLP.


Each workshop will consider a problem on which a client requires legal advice; the workshop preparation sheet will detail the preparation required for each workshop e.g. recommended reading and questions to be answered. Each workshop will complement the topics covered in the lectures, building on the practical scenarios discussed in lectures with the aim of preparing you for your summative assessment.


You will undertake further reading and research, including reading cases on the relevant law, to provide deeper and broader knowledge and understanding of the module topics.


You will be provided with feedback on your formative and summative assessment for this module and, as part of your reflective development, such feedback can be utilised in the preparation of subsequent module assessments on the programme.

Module Tutor – the Module Tutor will manage your module and guide you in your learning. The Module Tutor will use the online module eLP to provide relevant materials and instructions, make announcements and provide updates on relevant legal issues.


Academic support – you can contact your Module Tutor and your workshop tutor in person, by email or telephone and you should make contact if you encounter any difficulties. As detailed below, your Module Tutor and your workshop tutor will provide feedback in lectures, workshops and in your formative assessment.
• Workshops are a way of providing you with feedback on your work. By attending workshops you will receive feedback on your knowledge, understanding and application of the law. This will help you to clarify issues you do not understand and indicate what you did well and what you need to improve on. Points of answer for each workshop will be provided on the eLP after each workshop cycle.
• Lectures – with your lecturer you will consider and apply the law in a practical context using practical examples and quizzes. This will build on the legal knowledge you have gained during the lecture and other earlier, relevant lectures, helping you prepare for your workshops and your assessment.
• Assessment – you will receive feedback from tutors on your formative and summative assessment. You will receive guidance on the assessment criteria and the learning outcomes for the module during a lecture and in a workshop focusing on a previous assessment question.

All modules at Northumbria include a range of reading materials that students are expected to engage with. The reading list for this module can be found at: http://readinglists.northumbria.ac.uk
(Reading List service online guide for academic staff this containing contact details for the Reading List team – http://library.northumbria.ac.uk/readinglists)

Knowledge & Understanding:
• KU2 You will be expected to develop knowledge and understanding of how consumer law operates in the context of practice. You will be expected to recognise any ambiguity and uncertainty in the law in a practical context.
• KU4 You will be expected to develop a systematic and in depth knowledge and understanding of key aspects of consumer law and to be able to demonstrate detailed and coherent understanding of those areas.


Intellectual / Professional skills & abilities:
• IPSA2 You will be expected to communicate in writing ideas, information problems and solutions in relation to consumer law to specialist and non–specialist audiences.
• IPSA3 You will consolidate and apply your knowledge and understanding to complex actual or hypothetical legal problems in a consumer law context. You will further extend understanding so as to find solutions and construct sustainable and evidenced arguments in application of the law to the problem provided.

Formative assessment – you will be able to produce a short (500 words) practice answer to a previous assessment question and you will receive individual comments from your workshop tutor. Brief points of answer will be provided on the eLP.

Summative assessment will be undertaken on an individual basis by way of coursework which constitutes 100% of the marks for this module. This assessment aims to build on the teaching methods used in this module, using scenario-based problem questions. The assessment will enable you to demonstrate your ability to understand, explain and apply the law in a practical context.

Assessment criteria are provided to enable you to understand what is expected of you and how you will be judged on your performance.

You will be provided with written and, if required, oral feedback on your assessment and, as part of your reflective development, such feedback can be utilised in the preparation of subsequent module assessments on the programme.

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This module enables you to learn about the law relating to the supply of goods and services in a consumer context. You will also learn about how criminal and civil laws protect consumers. You will develop the ability to explain and apply the relevant law in a practical context. You will develop an awareness of current issues and developments in this area of law. This module will interest you if you enjoy studying statutes and case law and applying law in a very practical context. From a careers perspective, this module will be beneficial if you go on to practise law or if you work in any business buying or selling goods or dealing with consumers. This module will also benefit you if you advise businesses or consumers in the Student Law Office or at the Citizens Advice or similar.