Just cultures that are restorative as opposed to retributive are becoming increasingly recognised for their contribution in dealing with adverse events and significant incidents, managing employee relations, developing high performing teams, and enabling the delivery of safe and continuous care.
On the programme you will learn how to manage these issues in a restorative way that minimises negative impacts, maximises learning and develops an organisational culture where people feel safe, listened too, and respected.
On the programme, you will learn the theory behind a Restorative versus Retributive approach and the benefits of this approach including improved relationship management across your organisation, improved staff survey results, reduced grievance and disciplinary cases and increased motivation, which lead to higher levels of safe and continuous care.
The programme focusses on the Mersey Care Four Step process for dealing with incidents and adverse events, the wider application of a Restorative approach including capturing, sharing, and embedding the learning and partnership working in people practices.
You will participate in live expert speaker sessions and group sessions to work through case studies and access your own organisations approaches.
Start 20th June 2024, 19th September 2024, 17th October 2024
Fee
£695
Newcastle Business School, Northumbria University and Mersey Care NHS Foundation Trust are proud to present this one-day digital virtual programme. The programme is for anyone involved in dealing with people processes when an adverse event or incident has occurred. The programme is particularly aimed at Human Resources Staff, Staff Side Representatives, Line Managers/investigating officers, Freedom to speak up guardians’ and Senior Leaders.
Just cultures that are restorative as opposed to retributive are becoming increasingly recognised for their contribution in dealing with adverse events and significant incidents, managing employee relations, developing high performing teams, and enabling the delivery of safe and continuous care.
On the programme you will learn how to manage these issues in a restorative way that minimises negative impacts, maximises learning and develops an organisational culture where people feel safe, listened too, and respected.
On the programme, you will learn the theory behind a Restorative versus Retributive approach and the benefits of this approach including improved relationship management across your organisation, improved staff survey results, reduced grievance and disciplinary cases and increased motivation, which lead to higher levels of safe and continuous care.
The programme focuses on the Mersey Care Four Step process for dealing with incidents and adverse events, the wider application of a Restorative approach including capturing, sharing, and embedding the learning and partnership working in people practices.
To be delivered virtually over MS Teams 9:30 – 5:00 (Participants join at 09.15hrs)
People Processes £695
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