I am a design researcher, author and designer in the areas of design and social innovation, service design and interaction design.I am a Professor of Design and Social Innovation at Northumbria School of Design. I hold a BFA in Graphic Design, an MA in Visual Communication and a PhD in Design. I lead the subject development in the school at various undergraduate, postgraduate and doctoral levels. I primarily teach undergraduate Interaction Design students and supervise a number of doctoral students in the subject of service design, design and social innovation and emergent interaction design practices.
My research focuses on the role, value and impact of design in organisational context. Specifically, I am interested in the ways design is used to support, enable and drive change through the creation of innovative practices in organisations. I was the lead investigator for the Valuing Design project, an AHRC funded research that identified and mapped the impact and value of design in public and voluntary and community sector organisations. Building on this work, my 2017 book, Transformations: 7 Roles to Drive Change by Design introduces 7 roles that design play in driving change in organisations. This book builds on a previous book, Design Transitions (2013) that explored how design practices are changing and identified a key requirement for designers to externalise their approaches and demonstrate value beyond design in service innovation projects.
Extending my interest in design in social spaces, I co-founded the Designing Social Innovation in Asia-Pacific network (www.desiap.org) with Yoko Akama at RMIT, Australia. DESIAP (previously funded by the AHRC Research Network grant) is a research platform, a community of practice, and a network for collaboration and ongoing knowledge sharing for various practitioners, researchers, communities, and professionals working in the Social Innovation space in the UK and the Asia-Pacific region. I also co-founded the inaugural Research Through Design (RTD) conference with Jayne Wallace as an experimental conference series for disseminating practice-based design research.
Joyce’s research focuses on the role, value and impact of design in organisational context. Specifically, she is interested in the ways design is used to support, enable and drive change through the creation of innovative practices in organisations. She was the lead investigator for the Valuing Design project, an AHRC funded research that identified and mapped the impact and value of design in public and voluntary and community sector organisations. Building on this work, she published a book, Transformations which introduces 7 roles that design play in driving change in organisations. Her previous book, Design Transitions explored how design practices are changing and identified a key requirement for designers to externalise their approaches and demonstrate value beyond design in service innovation projects. Extending her interest in design in social spaces, she co-founded the Designing Social Innovation in Asia-Pacific network (www.desiap.org) with Yoko Akama. DESIAP (funded in 2015 by the AHRC Research Network grant) is a research platform, a community of practice, and a network for collaboration and ongoing knowledge sharing for various practitioners, researchers, communities, and professionals working in the Social Innovation space in the UK and the Asia-Pacific region.
Design Studies PhD September 01 2003
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