Recent media reports about
the use and exploitation of personal data have increased public awareness of
the benefits and drawbacks of sharing information online.
Now two projects from
Northumbria University are to receive a share of £11m of research funding to further
understanding of Trust, Identity, Privacy and Security (TIPS) issues in the
Digital Economy.
The projects are among 11
across the UK selected by the Engineering and Physical Sciences ResearchCouncil (EPSRC) which aim to address the challenges experienced by those who use
and interact with digital data, and those giving others access to their data
online.
One of the projects selected
to receive funding is entitled ‘INTUIT: Interaction Design for Trusted Sharing
of Personal Health Data to Live Well with HIV’, led by Dr Abigail Durrant,
Associate Professor in the Northumbria School of Design. The academic team involved is
highly interdisciplinary, including Professor Lynne Coventry and Dr Elizabeth
Sillence in the Department of Psychology at Northumbria, Dr Shema Tariq, at University
College London’s Institute for Global Health; Dr Jon Bird, in the Department of
Computer Science, University of Bristol; Dr Simone Stumpf, at the Centre for
Human Computer Interaction Design, City, University of London; and Dr Ewa Luger
in Design Informatics at University of Edinburgh.
The project aims to identify
and address fundamental TIPS challenges faced by those living with stigmatised
long term conditions, such as HIV, in managing their health and interacting
with care services, peer support networks, and private organisations.
In close collaboration with
partners, including representatives from patients groups, leading charities,
companies and national policy organisations, the project team will design and
evaluate new online tools to provide people with stigmatising long term
conditions more opportunity and choice for managing how they share data they
have created themselves with other people.
Core non-academic partners include Public Health England; National Aids Trust; Central North West London
NHS Foundation Trust; Newcastle upon Tyne Hospitals NHS Foundation Trust; Microsoft
Research; Yoti; experts in HIV medicine, health psychology, medical informatics;
and HIV advocacy groups. A researcher employed by The Terrence Higgins Trust
will conduct studies on the project, and representatives from NHS Digital and
INTEROPen will sit, alongside our other partners, on a Strategic Advisory Board
to ensure that the work is fundamentally ‘co-created’ by all the project’s
stakeholders.
Dr Durrant, a design
researcher specialising in the field of Human Computer Interaction, said: “More
people are living and ageing well with long term health conditions, placing
increasing pressure on healthcare services to provide high-quality care to an ageing
population. Promoting self-management is seen as key in delivering high-quality
and cost-effective care.
“One example of an approach
to self-management is the capture of personal data by patients about their
condition, in order to share with healthcare providers and other organisations.
These “patient-generated data” may offer important insights into the management
of many long term conditions. However, there is a pressing need to understand
the opportunities and challenges of such data interactions for improving
personalised care.
“A key concern that we
address in the project, is how an individual’s personal data about their health
and lifestyle may be subjected to potential stigma or discrimination, with
implications for their digital identity management.”
“Our aim is to understand
the significant social
challenges for self-managing HIV and other potentially stigmatising long term
conditions, to identify the associated ethical
issues, and to deliver innovative prototypes and guidelines that open up new
strategic directions for the inclusive design of digital healthcare
technologies.”
The second Northumbria
project to receive funding is the Cumulative Revelations of Personal Data
project, led at Northumbria by Dr Jo Briggs, Associate Professor in Interaction
Design, also in the School of Design at Northumbria.
The research will explore
how small, apparently innocuous pieces of personal information that are shared
online can collectively pose significant risks to personal reputation, as well
as employers’ operation security.
These snippets of information
can be shared intentionally by an individual, generated from data shared about
an individual by others, from recognition and location identification software,
and from cross-authentication practices (e.g. signing into AirBnB via
Facebook). Brought together, these data can provide unintended insights to
others into an individual's personal habits, work patterns, personality,
emotion, and social influence.
Working alongside the Royal
Bank of Scotland, UK security agencies, GOScience, Bristows LLB and the Centre
for Research and Evidence on Security Threats, the project will develop a
prototype software tool to map out a portrait of a user’s digital footprint.
This will then be reflected back to them, allowing them to understand how their
personal data accumulates and the vulnerabilities and risks this creates.
Dr Briggs said: “Much research
concentrates on the security of systems used by businesses and employers when a
significant security risk is the ‘human factor’. Less well explored is the
potential consequences of cumulative disclosure and associated consequences.”
Dr Briggs added: “Cumulative
Revelations, will investigate the digital footprint that people create through
their everyday digital interactions. We will be looking at how we can increase
people’s awareness of their digital trail by visually representing and
communicating this, to raise awareness and empower individuals to better recognise
the potential consequences of cumulative disclosure.”
The
Cumulative Revelations of Personal Data project is led by Wendy Moncur, Interdisciplinary Professor of Digital Living at
the University of Dundee and also involves Dr Leif Azzopardi, Chancellor's
Fellow within the Department of Computer and Information Sciences at the
University of Strathclyde and Burkhard Schafer, Professor of Computational
Legal Theory at the University of Edinburgh.
Both Dr Durrant and Dr
Briggs have a long-standing interest in researching digital identities. In the
previous EPSRC ‘Charting the Digital Lifespan’ project, Dr Durrant studied how
individuals manage their online identities as they experience major life
transitions, including becoming a parent for the first time and retiring from
work. Cumulative Revelations meanwhile builds on another EPSRC project,
TAPESTRY, in which Dr Briggs is contributing to research which aims to
investigate, develop and demonstrate new ways to enable people, businesses and
services to connect safely online, exploiting the complex “tapestry” of
multi-modal signals woven by their everyday digital interactions.
One of the focuses of the
EPSRC funding is around the use of interdisciplinary research. Academics
specialising in technological, economic, cultural, social, legal, ethical,
design, behavioural and political disciplines have been encouraged to work together
to come up with innovative new approaches to the issue of TIPS in the Digital Economy.
Both of Northumbria’s
projects are based within the University’s School of Design, which has a strong
reputation for interdisciplinary and cross-sectoral collaboration, with
researchers regularly joining forces with academic colleagues from other
disciplines and institutions, as well as with representatives from industry,
the public sector, and the community.
Dr Durrant said: “It is
great news to receive funding for highly interdisciplinary research with Design
playing a central, leading role. At Northumbria School of Design we are
continuing to demonstrate the value of Research-through-Design for tackling
complex societal challenges, and for inspiring new, alternative possibilities
for living, and for understanding the world and our relationships to it.”
The TIPS call was launched
by the Research Councils Digital Economy Theme. Digital Economy Theme Lead Dr
John Baird said: “The rapid digital technological changes that have already
happened are having profound effects on the way people live, individually and
collectively.
“The advances in the
interconnectedness of devices, data and people present both opportunities and
challenges. Recent news items around how personal data can be obtained and used
highlights the need for research that can understand the complexities socio-technical
relationships while also safeguarding the integrity and usefulness of data.”
See more design research at
Northumbria University by visiting the IDEATE research group page.