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This Senior Leader Degree Apprenticeship is for aspiring and substantive senior leaders and managers within public service organisations who want to make a difference through public service.

This innovative, flexible, work-based postgraduate course is designed to integrate world-leading research insights with students own professional experience to further enhance their leadership capabilities.

Students will draw on their knowledge and experience; engage in discussion and debate on issues and themes of contemporary leadership and management practice in public service organisations and partnerships. During the programme, there is particular emphasis on individual and organisational development and processes and relationships within and between organisations.

Throughout the programme, apprentices will develop their ability to critically analyse behaviour and actions within their organisations; problem solve, plan and employ critical judgement through careful consideration of current and future management and organisational challenges.

On joining the course apprentices become an ‘Affiliate’ member of the Chartered Management Institute (CMI) for the full duration of the programme and have access to a range of membership support and benefits. Successful graduates will receive a dual award including a CMI Level 7 Diploma in Management and Leadership and the potential to achieve full Chartered Manager status (CMgr), subject to meeting the professional work experience requirements.

This Senior Leader Degree Apprenticeship is for aspiring and substantive senior leaders and managers within public service organisations who want to make a difference through public service.

This innovative, flexible, work-based postgraduate course is designed to integrate world-leading research insights with students own professional experience to further enhance their leadership capabilities.

Students will draw on their knowledge and experience; engage in discussion and debate on issues and themes of contemporary leadership and management practice in public service organisations and partnerships. During the programme, there is particular emphasis on individual and organisational development and processes and relationships within and between organisations.

Throughout the programme, apprentices will develop their ability to critically analyse behaviour and actions within their organisations; problem solve, plan and employ critical judgement through careful consideration of current and future management and organisational challenges.

On joining the course apprentices become an ‘Affiliate’ member of the Chartered Management Institute (CMI) for the full duration of the programme and have access to a range of membership support and benefits. Successful graduates will receive a dual award including a CMI Level 7 Diploma in Management and Leadership and the potential to achieve full Chartered Manager status (CMgr), subject to meeting the professional work experience requirements.

Course Information

Level of Study
Postgraduate

Mode of Study
2 years Part Time

Department
Newcastle Business School

Location
City Campus, Northumbria University

City
Newcastle

Start
September 2020

Fee Information

Module Information

The Senior Leader Degree Apprenticeship has been developed in collaboration with representatives from employers, the Chartered Association of Business Schools and the Chartered Management Institute.

The programme will provide participants with the knowledge and skills to deliver long-term organisational performance in a range of organisational contexts. The programme provides organisational excellence in:

  • Strategic leadership
  • Financial decision-making
  • Innovation and change
  • Leading and developing people and collaborative relationships.

Modules adopt a work-based learning philosophy and enable participants to solve real-world challenges through work assignments and action learning approaches.

Full details on the modules for each year of the programme can be found below.

Our academic team are specialist leadership and management staff who are actively pushing at the frontiers of knowledge and generating new concepts and insights. Over 40% of our publication outputs and 60% of our impact case studies have been assessed as internationally excellent or world-leading (REF2014).

The programme is delivered via a blended learning approach using experiences of participants, facilitation, case studies, group discussions, self-study, peer learning, simulations and networking, as well as using 360-degree evaluations and reflections. The course also uses a problem-centred approach in contextualising and applying best practice, allowing you to apply practical business lessons to your own context.

The programme sits within Northumbria’s Newcastle Business School, which has a global reputation for delivering some of the best business education in the UK.  We are part of an elite group of less than 1% of business schools worldwide with double accreditation from the Association to Advance Collegiate Schools of Business (AACSB) in business and accounting.

University study will make-up 20% of the apprentice’s weekly learning and timely face-to-face contact will be essential.  Attendance at tutor-led sessions is very important, however as employees, we appreciate apprentices may unavoidably miss an occasionally taught class, therefore, all learning and teaching materials will be available via a virtual classroom and accessible to students remotely. Students will also be allocated an academic coach who will provide support in respect of academic development.

Whilst on campus, students will have access to the University’s exceptional facilities including social spaces, IT facilities and lecture theatres and not forgetting 24/7 access to our award winner University Library. 

Facilities / Newcastle Business School

Research / Newcastle Business School

Discover more about current research projects at Newcastle Business School

In partnership with Northumbria University, the organisation will support the learner at work to achieve their apprenticeship. Whilst studying the apprentice will be required to work full-time, for at least 30 hours a week, and will be supported through learning at work to achieve the requirements of the apprenticeship standard.

Both Apprentice and their Line Manager will be supported by Northumbria University throughout the programme, including access to online support materials for line managers. Apprentices will also meet with their own manager/mentor and individual professional development coach in the workplace at least four times each year.

During the programme, many assessments are work-based and aligned to the context and activity of the organisation, leading to increased organisational understanding and performance by the apprentice whilst ensuring they develop new skills and enhance productivity and business performance.

In order to complete the programme, the learner will have to demonstrate that they have obtained the relevant skills, knowledge and behaviour required during their workplace training.

Whilst off-campus and in the workplace, students will have access to our technology-enhanced learning (TEL) facilities which provide access to module information, electronic reading lists and online learning resources such as podcasts, e-books and e-journals.

The employer covers all tuition fees for the apprentice, the total payment required depends on the organisation’s apprenticeship levy status.

Students studying an apprenticeship do not pay any tuition fees, however, as they are in full-time employment they do not have student status and therefore are not entitled to apply for student finance.  

To discuss the fees for this apprenticeship in detail or to explore signing an agreement with the university, complete the enquiry form below and someone from our Business and Enterprise team will be in touch shortly.

 Enquire now about this apprenticeship:

We guide both employer and employee through the application and funding process and will be on hand to assist you during the apprenticeship journey.

To start the application process for either current employees or new recruits contact our Business and Enterprise team today by email or complete our online enquiry form. Alternatively, you can call 0191 227 3251.

All students are required to be in full-time employment to study this apprenticeship. If you are interested in studying this apprenticeship and you are in current full-time employment complete our online enquiry form.

If you are not in full-time employment but would like to study this apprenticeship programme, keep checking our vacancies page for information regarding job opportunities.  

 Enquire now about this apprenticeship:

Discover More

Explore our full range of Higher and Degree Apprenticeships within the following sectors:

Entry Requirements 2019/20

Standard Entry

Applicants should normally have:

A minimum of a 2:2 honours degree, or equivalent academic or professional qualification with at least three years of work experience.

Applicants will also be required to attend an interview face-to-face, or by telephone or Skype.

International qualifications:

If you have studied a non UK qualification, you can see how your qualifications compare to the standard entry criteria, by selecting the country that you received the qualification in, from our country pages. Visit http://www.northumbria.ac.uk/yourcountry%20

English Language requirements 

International applicants are required to have a minimum overall IELTS (Academic) score of 6.5 with 5.5 in each component (or approved equivalent*).

*The university accepts a large number of UK and International Qualifications in place of IELTS. You can find details of acceptable tests and the required grades you will need in our English Language section. Visit www.northumbria.ac.uk/englishqualification

Entry Requirements 2020/21

Standard Entry

Applicants should normally have:

A minimum of a 2:2 honours degree, or equivalent academic or professional qualification with at least three years of work experience.

International qualifications:

If you have studied a non UK qualification, you can see how your qualifications compare to the standard entry criteria, by selecting the country that you received the qualification in, from our country pages. Visit www.northumbria.ac.uk/yourcountry

English language requirements:

International applicants are required to have a minimum overall IELTS (Academic) score of 6.5 with 5.5 in each component (or approved equivalent*).

 *The university accepts a large number of UK and International Qualifications in place of IELTS.  You can find details of acceptable tests and the required grades you will need in our English Language section. Visit www.northumbria.ac.uk/englishqualifications

If you'd like to receive news and information from us in the future about the course or finance then please complete the below form

* By submitting your information you are consenting to your data being processed by Northumbria University (as Data Controller) and Campus Management Corp. (acting as Data Processor). To see the University's privacy policy please click here

Modules

Module information is indicative and is reviewed annually therefore may be subject to change. Applicants will be informed if there are any changes.

AF7013 -

Public Service Finance and Accounting (Core,20 Credits)

You will develop knowledge and critical appreciation of the key components of accounting and finance relevant to public services and be able to apply these within the context of a successful public, private or not-for-profit organisation. Specifically, this module provides you with a foundation in relation to budgeting, structures of governance, financial compliance and regulation, and financial health. You will consider the role accounting plays in decision-making and in stewardship and accountability, with reference to accounting and reporting frameworks relevant to public sector and public services organisations, and taking into account different methods of public service delivery and joint working. This will be complemented by a consideration of public values, non-financial monitoring and reporting, and related ethical issues. The module is designed to enable you to apply your knowledge to public service management issues, both systematically and creatively, so that theory is converted into practice from a critical and informed perspective in order to enhance organisational effectiveness and sustainability.

More information

HR9720 -

Public Leadership (Core,20 Credits)

The purpose of this module is to provide you with an opportunity to engage in discussion and debate on the latest understanding of public leadership theory and practice. There is particular emphasis on distributed and place-based models of leadership and leadership within collaborative networked systems. This module draws on your knowledge and experience of leading and managing in public service organisations. By reflecting on your experiences and combining this with a critical exploration of theories and models, you will start to explore your identity as a public leader.
You will consider contemporary issues and challenges facing individuals and organisations in terms of leading and managing in boundary-spanning contexts; public service motivation theory; and ethical and sustainable practice including the Nolan Principles and emerging ideas of public entrepreneurship. In this way, the module aims to develop your ability to critically analyse behaviour and actions in public service organisations; to problem solve, plan and to employ critical judgement through careful consideration of and reflection on current and future social issues. This will help you to demonstrate an appreciation of the changing context of public service, the need for change and adaptability and ability to innovate and respond to complex situations. You will subsequently be able to apply this knowledge and skill in your own context, and subsequently critically analyse opportunities for implementation and recommend potential future improvements.

More information

HR9722 -

Public Leadership and Strategic Change (Core,20 Credits)

The public service environment is Volatile, Uncertain, Complex and Ambiguous (VUCA). Within this context organisational change is not only likely, it is essential. Yet existing models of organisational change are typically generic and do not take account of the complexities of the public service context. This module will explore wider issues of strategy and change within the specific VUCA environment of public service organisations. This includes an appreciation of the complexity of multiple stakeholders and constituencies and the emergence of new organisational forms and service delivery mechanisms. The module provides opportunities to consider theory and practice in relation to ideological conceptualisations of governance and public leadership, which have shaped the meaning and processes of adaptation, change and transformation. There will be practical examples of innovation in public services, including community empowerment and participatory governance of public services. You will also consider your role as change agent or change champion in fostering innovation.

More information

NX9732 -

Academic and Professional Skills (Core,0 Credits)

Entering Postgraduate higher education requires specific skills and attributes to both manage your studies, and to communicate effectively your ideas within the academic community. This module aims to support this development at a level appropriate for where you join your programme of study.

You will develop the underpinning skills which support independent study and research, and which thereby support the remainder of your programme. These skills will also benefit you in the workplace and are transferrable in terms of undertaking business related communications and research.

You will develop your academic and intellectual skills, through applying criticality and communication skills, secondary and primary research and the development to new knowledge.

The outline syllabus will be based on the following themes:

• Learning styles and academic literacies – how these influence research and communication approaches
• Research rich learning and teaching
• Managing academic projects – how to plan effectively and appropriately
• Searching for information to support effective study - conducting primary and secondary research
• Academic Writing – in particular the presentation of research, and the development of critical literature reviews
• Professional Writing - in particular the presentation of research and management reports
• Presentation skills – in particular the persuasive presentation of research
• Developing criticality – the critical analysis of both secondary sources and primary data, and of your own independent research
• Citation and referencing skills – how to appropriately acknowledge the sources of the information that you use
• Ethics – the importance of ethics in your own and other’s research and NU Ethics Policy
• Profession Skills and Behaviours - resources to support the development and practice of a range of skills to support your professional impact in the workplace
• Personal Development and career planning – How to plan your personal and professional development and develop approaches to career planning
• Digital Portfolio Building - Building your Portfolio of Practice using Pebble Plus

More information

BM9703 -

Evidence-Based Policy and Research Skills (Core,20 Credits)

There is an increasing need for public service leaders to understand good practice in research and to know how to use data to develop meaningful and robust policy and practice. In this module, you will gain an understanding of how knowledge is generated, presented and disseminated and the role that critical management inquiry and data analytics play in decision making for public leaders. You will acquire a skill set which will enable you to carry out and critically evaluate results from research and analysis. Specific topics covered will vary but are likely to include content such as: What knowledge sources to evaluate when investigating a managerial or organizational problem; The Politics and Ethics of Management Research; Systematic Literature Reviews; Evidence-Based Policy vs Policy-Based Evidence; Management Fads, Fallacies and Fashions; Data Management for Decision Making (using specialist software packages such as SPSS); Statistics for Business; Predictive Modelling.

More information

HR9736 -

The Future of Public Service Work (Core,20 Credits)

The future of public services is volatile, uncertain, complex and ambiguous. Public services are changing, taking on new shapes, legal and regulatory forms. The organisation, nature and meaning of public service work is transforming. In this context, individual and organisational developers have a critical role to play both as strategic partners in public service organisations, supporting and developing front line employees as well as managers, and enabling change.
The module will help you engage with the management challenges involved in understanding the future of public service. It will explore issues concerning management of people, organisations and systems in public services in the context of complexity and wider societal transformations. The module will enable students to navigate this complex environment and understand the changing role of leadership and management, as public service moves from the ‘control’ and ‘standardisation’ paradigm of New Public Management to a world of bespoke public service, and shaping eco-systems in order that desired social outcomes emerge. The module will explore how broader social, economic, technological and political trends are transforming the nature and meaning of work, and the implications of these changes for workforce support and development, strategic workforce planning, public service motivation, diversity and inclusion.
Students will gain an understanding of key theories, concepts and models within the field of performance management, organisational behaviour and systems. The module will enable you to apply these to make sense of your own experiences in public service organisations, to recognise the importance of these aspects of management in an overall understanding of leadership processes, and enable you to apply them to your own leadership and management practice.

More information

NX9723 -

Management Investigation (Core,60 Credits)

This module will enable you to develop your management knowledge, skills and personal effectiveness within the work environment through the critical analysis of a work based problem or issue and the identification of realistic recommendations for improvement / implementation as appropriate. You will critically reflect on 'real world' practices, with a view to using these reflections in implementing appropriate change.

You will learn how to conduct a research led investigation into a management issue, topic or problem guided by your programme of study and framed in the context of an organisation.

Your learning will cover:

• Conducting research in organisations
• The identification of a researchable question.
• Primary research, data collection, questionnaire design, etc.
• Secondary research, literature review, further sources of information.
• The analysis of findings
• Writing recommendations and action plan
• Report writing
• Presentation technique
• Reflection on learning process

More information

NX9732 -

Academic and Professional Skills (Core,0 Credits)

Entering Postgraduate higher education requires specific skills and attributes to both manage your studies, and to communicate effectively your ideas within the academic community. This module aims to support this development at a level appropriate for where you join your programme of study.

You will develop the underpinning skills which support independent study and research, and which thereby support the remainder of your programme. These skills will also benefit you in the workplace and are transferrable in terms of undertaking business related communications and research.

You will develop your academic and intellectual skills, through applying criticality and communication skills, secondary and primary research and the development to new knowledge.

The outline syllabus will be based on the following themes:

• Learning styles and academic literacies – how these influence research and communication approaches
• Research rich learning and teaching
• Managing academic projects – how to plan effectively and appropriately
• Searching for information to support effective study - conducting primary and secondary research
• Academic Writing – in particular the presentation of research, and the development of critical literature reviews
• Professional Writing - in particular the presentation of research and management reports
• Presentation skills – in particular the persuasive presentation of research
• Developing criticality – the critical analysis of both secondary sources and primary data, and of your own independent research
• Citation and referencing skills – how to appropriately acknowledge the sources of the information that you use
• Ethics – the importance of ethics in your own and other’s research and NU Ethics Policy
• Profession Skills and Behaviours - resources to support the development and practice of a range of skills to support your professional impact in the workplace
• Personal Development and career planning – How to plan your personal and professional development and develop approaches to career planning
• Digital Portfolio Building - Building your Portfolio of Practice using Pebble Plus

More information

SM9703 -

Digital Public Services Environments (Core,20 Credits)

The drivers for data, information and digital technologies (from organisational systems to client facing technologies) to transform public services delivery come from different perspective and directions: improvements in efficiency, effectiveness and appropriate uptake and integration of services and improving innovations through the leadership, collaboration and engagement of stakeholders (including policy makers, public managers, citizens, communities, service providers and the relationships between them). This module critically explores the implications of and provides innovative frameworks for meeting the dual challenges of leadership and collaboration of the ‘digital revolution’ (including GDPR, 5G, Cloud Computing, Internet of Things) - from the political, organisational to the personal including challenges of the architecting and innovation of the environment to support improvements in information sharing, data analytics to the challenges of the innovations offered via digital including management and use of personal data and the tensions between governance, privacy and transparency in public service reform.

More information

Modules

Module information is indicative and is reviewed annually therefore may be subject to change. Applicants will be informed if there are any changes.

AF7013 -

Public Service Finance and Accounting (Core,20 Credits)

You will develop knowledge and critical appreciation of the key components of accounting and finance relevant to public services and be able to apply these within the context of a successful public, private or not-for-profit organisation. Specifically, this module provides you with a foundation in relation to budgeting, structures of governance, financial compliance and regulation, and financial health. You will consider the role accounting plays in decision-making and in stewardship and accountability, with reference to accounting and reporting frameworks relevant to public sector and public services organisations, and taking into account different methods of public service delivery and joint working. This will be complemented by a consideration of public values, non-financial monitoring and reporting, and related ethical issues. The module is designed to enable you to apply your knowledge to public service management issues, both systematically and creatively, so that theory is converted into practice from a critical and informed perspective in order to enhance organisational effectiveness and sustainability.

More information

HR9720 -

Public Leadership (Core,20 Credits)

The purpose of this module is to provide you with an opportunity to engage in discussion and debate on the latest understanding of public leadership theory and practice. There is particular emphasis on distributed and place-based models of leadership and leadership within collaborative networked systems. This module draws on your knowledge and experience of leading and managing in public service organisations. By reflecting on your experiences and combining this with a critical exploration of theories and models, you will start to explore your identity as a public leader.
You will consider contemporary issues and challenges facing individuals and organisations in terms of leading and managing in boundary-spanning contexts; public service motivation theory; and ethical and sustainable practice including the Nolan Principles and emerging ideas of public entrepreneurship. In this way, the module aims to develop your ability to critically analyse behaviour and actions in public service organisations; to problem solve, plan and to employ critical judgement through careful consideration of and reflection on current and future social issues. This will help you to demonstrate an appreciation of the changing context of public service, the need for change and adaptability and ability to innovate and respond to complex situations. You will subsequently be able to apply this knowledge and skill in your own context, and subsequently critically analyse opportunities for implementation and recommend potential future improvements.

More information

HR9722 -

Public Leadership and Strategic Change (Core,20 Credits)

The public service environment is Volatile, Uncertain, Complex and Ambiguous (VUCA). Within this context organisational change is not only likely, it is essential. Yet existing models of organisational change are typically generic and do not take account of the complexities of the public service context. This module will explore wider issues of strategy and change within the specific VUCA environment of public service organisations. This includes an appreciation of the complexity of multiple stakeholders and constituencies and the emergence of new organisational forms and service delivery mechanisms. The module provides opportunities to consider theory and practice in relation to ideological conceptualisations of governance and public leadership, which have shaped the meaning and processes of adaptation, change and transformation. There will be practical examples of innovation in public services, including community empowerment and participatory governance of public services. You will also consider your role as change agent or change champion in fostering innovation.

More information

NX9732 -

Academic and Professional Skills (Core,0 Credits)

Entering Postgraduate higher education requires specific skills and attributes to both manage your studies, and to communicate effectively your ideas within the academic community. This module aims to support this development at a level appropriate for where you join your programme of study.

You will develop the underpinning skills which support independent study and research, and which thereby support the remainder of your programme. These skills will also benefit you in the workplace and are transferrable in terms of undertaking business related communications and research.

You will develop your academic and intellectual skills, through applying criticality and communication skills, secondary and primary research and the development to new knowledge.

The outline syllabus will be based on the following themes:

• Learning styles and academic literacies – how these influence research and communication approaches
• Research rich learning and teaching
• Managing academic projects – how to plan effectively and appropriately
• Searching for information to support effective study - conducting primary and secondary research
• Academic Writing – in particular the presentation of research, and the development of critical literature reviews
• Professional Writing - in particular the presentation of research and management reports
• Presentation skills – in particular the persuasive presentation of research
• Developing criticality – the critical analysis of both secondary sources and primary data, and of your own independent research
• Citation and referencing skills – how to appropriately acknowledge the sources of the information that you use
• Ethics – the importance of ethics in your own and other’s research and NU Ethics Policy
• Profession Skills and Behaviours - resources to support the development and practice of a range of skills to support your professional impact in the workplace
• Personal Development and career planning – How to plan your personal and professional development and develop approaches to career planning
• Digital Portfolio Building - Building your Portfolio of Practice using Pebble Plus

More information

BM9703 -

Evidence-Based Policy and Research Skills (Core,20 Credits)

There is an increasing need for public service leaders to understand good practice in research and to know how to use data to develop meaningful and robust policy and practice. In this module, you will gain an understanding of how knowledge is generated, presented and disseminated and the role that critical management inquiry and data analytics play in decision making for public leaders. You will acquire a skill set which will enable you to carry out and critically evaluate results from research and analysis. Specific topics covered will vary but are likely to include content such as: What knowledge sources to evaluate when investigating a managerial or organizational problem; The Politics and Ethics of Management Research; Systematic Literature Reviews; Evidence-Based Policy vs Policy-Based Evidence; Management Fads, Fallacies and Fashions; Data Management for Decision Making (using specialist software packages such as SPSS); Statistics for Business; Predictive Modelling.

More information

HR9736 -

The Future of Public Service Work (Core,20 Credits)

The future of public services is volatile, uncertain, complex and ambiguous. Public services are changing, taking on new shapes, legal and regulatory forms. The organisation, nature and meaning of public service work is transforming. In this context, individual and organisational developers have a critical role to play both as strategic partners in public service organisations, supporting and developing front line employees as well as managers, and enabling change.
The module will help you engage with the management challenges involved in understanding the future of public service. It will explore issues concerning management of people, organisations and systems in public services in the context of complexity and wider societal transformations. The module will enable students to navigate this complex environment and understand the changing role of leadership and management, as public service moves from the ‘control’ and ‘standardisation’ paradigm of New Public Management to a world of bespoke public service, and shaping eco-systems in order that desired social outcomes emerge. The module will explore how broader social, economic, technological and political trends are transforming the nature and meaning of work, and the implications of these changes for workforce support and development, strategic workforce planning, public service motivation, diversity and inclusion.
Students will gain an understanding of key theories, concepts and models within the field of performance management, organisational behaviour and systems. The module will enable you to apply these to make sense of your own experiences in public service organisations, to recognise the importance of these aspects of management in an overall understanding of leadership processes, and enable you to apply them to your own leadership and management practice.

More information

NX9723 -

Management Investigation (Core,60 Credits)

This module will enable you to develop your management knowledge, skills and personal effectiveness within the work environment through the critical analysis of a work based problem or issue and the identification of realistic recommendations for improvement / implementation as appropriate. You will critically reflect on 'real world' practices, with a view to using these reflections in implementing appropriate change.

You will learn how to conduct a research led investigation into a management issue, topic or problem guided by your programme of study and framed in the context of an organisation.

Your learning will cover:

• Conducting research in organisations
• The identification of a researchable question.
• Primary research, data collection, questionnaire design, etc.
• Secondary research, literature review, further sources of information.
• The analysis of findings
• Writing recommendations and action plan
• Report writing
• Presentation technique
• Reflection on learning process

More information

NX9732 -

Academic and Professional Skills (Core,0 Credits)

Entering Postgraduate higher education requires specific skills and attributes to both manage your studies, and to communicate effectively your ideas within the academic community. This module aims to support this development at a level appropriate for where you join your programme of study.

You will develop the underpinning skills which support independent study and research, and which thereby support the remainder of your programme. These skills will also benefit you in the workplace and are transferrable in terms of undertaking business related communications and research.

You will develop your academic and intellectual skills, through applying criticality and communication skills, secondary and primary research and the development to new knowledge.

The outline syllabus will be based on the following themes:

• Learning styles and academic literacies – how these influence research and communication approaches
• Research rich learning and teaching
• Managing academic projects – how to plan effectively and appropriately
• Searching for information to support effective study - conducting primary and secondary research
• Academic Writing – in particular the presentation of research, and the development of critical literature reviews
• Professional Writing - in particular the presentation of research and management reports
• Presentation skills – in particular the persuasive presentation of research
• Developing criticality – the critical analysis of both secondary sources and primary data, and of your own independent research
• Citation and referencing skills – how to appropriately acknowledge the sources of the information that you use
• Ethics – the importance of ethics in your own and other’s research and NU Ethics Policy
• Profession Skills and Behaviours - resources to support the development and practice of a range of skills to support your professional impact in the workplace
• Personal Development and career planning – How to plan your personal and professional development and develop approaches to career planning
• Digital Portfolio Building - Building your Portfolio of Practice using Pebble Plus

More information

SM9703 -

Digital Public Services Environments (Core,20 Credits)

The drivers for data, information and digital technologies (from organisational systems to client facing technologies) to transform public services delivery come from different perspective and directions: improvements in efficiency, effectiveness and appropriate uptake and integration of services and improving innovations through the leadership, collaboration and engagement of stakeholders (including policy makers, public managers, citizens, communities, service providers and the relationships between them). This module critically explores the implications of and provides innovative frameworks for meeting the dual challenges of leadership and collaboration of the ‘digital revolution’ (including GDPR, 5G, Cloud Computing, Internet of Things) - from the political, organisational to the personal including challenges of the architecting and innovation of the environment to support improvements in information sharing, data analytics to the challenges of the innovations offered via digital including management and use of personal data and the tensions between governance, privacy and transparency in public service reform.

More information

To start your application, simply select the month you would like to start your course.

Senior Leader Degree Apprenticeship | Strategic Leadership in Public Services MSc

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Any Questions?

Our admissions team will be happy to help. They can be contacted on 0191 406 0901.

Contact Details for Applicants:

bc.applicantservices@northumbria.ac.uk

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We continuously review and improve course content in consultation with our students and employers. To make sure we can inform you of any changes to your course register for updates on the course page.

Your Learning Experience find out about our distinctive approach at 
www.northumbria.ac.uk/exp

Admissions Terms and Conditions - northumbria.ac.uk/terms
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Admissions Policy - northumbria.ac.uk/adpolicy
Admissions Complaints Policy - northumbria.ac.uk/complaints

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* By submitting your information you are consenting to your data being processed by Northumbria University (as Data Controller) and Campus Management Corp. (acting as Data Processor). To see the University's privacy policy please click here

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At Northumbria University, our higher and degree apprenticeships are more than a learning programme; they are a partnership. We work with organisations to create courses that meet the demands of businesses.

 

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