Skip navigation

Youth Offending Team - Newcastle

Introduction

Youth offending teams ("YOT") work with young people that get into trouble with the law. Their main focus in on preventing existing criminals from re-offending and to prevent those at risk of committing a crime in future. The project involved conducting a series of workshops to understand the current process within the organisation and identify opportunity for improvement.  The YOT project focused on how to reengineer the operation workflow so as to provide high quality services with a lower budget.

Yotcaseimage (1)The Project:

The MDI team tackled the challenge of how to assist YOT in maintaining a service level with less financial resources. One of the main challenges was to deepen the understanding of how the organisation operates, effective communication amongst the team and how to best utilize resources. It was important to consider different stakeholders involved and their interests in suggestions and alterations posed by MDI.

The Process:

The group conducted a series of workshops designed to facilitate a better understanding of YOT’s organisational structure and relationship with external parties. The MDI team made use of different design inquiry techniques to create an interactive and creative ambition fostering exchange of ideas between the MDI team and the employees. The MDI team also made an audit of relevant documents that circulated through the organisation pertaining to service performance and conducted a thorough analysis.

The Result:

The students identified four themes to increase the operational efficiency; change in environment, clearer accountability among members, closer relationship with volunteers and better collaboration with various partners. A series of infographics were used to present statistics of the current situation.From this project, the group gained skills across areas of stakeholder analysis, conducting workshops, creative activities and management of internal processes.

 

 

Course info

Level of Study Postgraduate

Mode of Study 1 year full-time

Location Northern Design Centre

City Newcastle

Start September 2024

Fee Information

Module Information

If you’d like to receive the latest updates from Northumbria about our courses, events, finance & funding then enter your details below.

* At Northumbria we are strongly committed to protecting the privacy of personal data. To view the University’s Privacy Notice please click here

logo
+

Alumni Discounts

Graduates of the University are entitled to a 20% alumni discount on Masters study at Northumbria (T&C’s apply).

Latest News and Features

academic Jennifer Aston pictured in a law library holding an open book
Launch of The Regeneration Shop in Chopwell. Sarah Cotton, Senior Programmes Manager at Chopwell Regeneration Group; Jennine Wilson, Lecturer in Fashion and Senior Technician at Northumbria University; Hal Convery, Shop Manager at The Regeneration Shop; Crystal Hicks, Executive Director of Chopwell Regeneration Group; Gayle Cantrell, Assistant Professor BA Fashion Communication at Northumbria University; Sophie Wetherell, Assistant Professor BA Fashion / MA Fashion Design at Northumbria University; Emma Jane Goldsmith Assistant Professor BA Fashion / MA Fashion Design at Northumbria University; Professor Anne Peirson-Smith, Head of Fashion at Northumbria University.
Mooting
A new toolkit has been developed to support rural communities with the development of renewable energy projects. Photo: Adobe Stock
From left to right: Natalie Winchester, Subject Lead Health and Social Care and Post-16 Raising Standard Leader at Bede Academy, Dr Julie Derbyshire – Director of Apprenticeships and Assistant Professor in Nursing at Northumbria University, Andrew Thelwell – Principal at Bede Academy, Professor Alison Machin, Head of Department of Nursing, Midwifery and Health at Northumbria University and pupils from Bede Academy.
British Military Uniform
More news

Back to top